You are able to make your deposit over the phone using a credit card by calling 910-692-3499, you may use our PayPal link located below, or if you would prefer to pay with cash/check, please visit our office located at 5071 US Hwy 1 N, Vass NC 28394 in order to make your deposit and appointment.
You can choose the day of the week you prefer. We perform surgery Monday through Thursday. Due to the volume of patients we see, and several large animal welfare groups we assist, we may not be able to guarantee your specific request. SNVC is typically booked out for appointments a couple of weeks. However, we will do our very best to accommodate your request.
The appointment request form has a section that requires you to submit the $25 payment for the appointment deposit. We are not able to schedule an appointment without the deposit. If you have money for a deposit on your account already, please email us at firstname.lastname@example.org with the animal information and we will be happy to schedule the appointment for you.
When we receive the completed appointment request form and confirmation from PayPal that the payment has processed, we will email you to give you the first available date for your appointment and you will be scheduled for that day.
Once you receive that email, confirm back to us within 48 hours that you would like that date or if you prefer a different date. If you do not let us know within the 48 hours that you would like to change the appointment date, your appointment date will be set and the standard missed or canceled appointment fees apply.
An appointment deposit of $25 per animal is required prior to scheduling any appointment which will be applied to the price of surgery if you drop your pet off between 7:00am and 7:30am on your scheduled day.
We would need AT LEAST SEVEN DAYS notice in order to cancel/reschedule the appointment and leave the prepaid deposit on your account.
If you cancel the appointment in a shorter time frame than 7 days, the deposit is not refundable and will be lost.
If you NO SHOW for your appointment, you will lose the $25.00 deposit.
If you have extenuating circumstances, such as your pet having puppies or kittens prior to your appointment, please contact us ASAP.
If your pet becomes ill immediately prior to the appointment, such as vomiting, diarrhea or coughing, please provide us with your veterinary records and we will be happy to reschedule your appointment.